Resending an employees password
If your employee is unable to login and complete this details on the DBS form, you can either fill this in for them from the Company Login, or you could resend their password for them so that they can gain access to do this.
Login to the Company's 'Company Portal' as normal.
Search for the employee in the search bar.
On the line relevant to this applicant, click on the word 'Edit' under the 'ID Validation' section.
Scroll to the bottom of the page, you will see a button that says 'Resend login details'.
Check the applicants email address is correct (you can update this if needed) and then click on the 'Resend login details' button.
This will now send an email to the applicant so that they can complete their details in the DBS form.